Setting Up the Assistance Feature
1 From the app store on your smartphone, install and open the Garmin Connect Mobile app.
2 Pair your smartphone with your device
3 From the app settings in the Garmin Connect Mobile app, select Emergency Contacts, and enter your rider information and your emergency contacts. Your selected contacts receive a message identifying them as emergency contacts for assistance.
4 Enable GPS on your Edge device.
Requesting Assistance
Before you can request assistance, you must enable GPS on your Edge device and open the Garmin Connect Mobile app.
1 Hold for five seconds to activate the assistance feature. The device beeps, and sends the message after the countdown is complete. TIP: You can select cancel to stop the message.
2 If necessary, select to send the message immediately.
Cancelling an Assistance Message
You can cancel the assistance message on your Edge device or your paired smartphone before it is sent to your emergency contacts.
Select Cancel > Yes before the end of the thirty-second countdown.
Note: if this is a feature that many have enabled on their Edge Device so if you go down (fall) you will hear the 30 second countdown before info is sent to your emergency contact individual(s).
In some instances, if you do a very hard / quick stop on your bike the feature may be activated as well.